Privacy Policy for Songbird Bookkeeping Group
Last Updated 3/16/2026
Songbird Bookkeeping Group LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.teamsongbird.com] or use our services. By using our website or services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you contact us, request services, or fill out forms on our website, we may collect:
-
Name
-
Email address
-
Phone number
-
Business name
-
Billing information
-
Financial or bookkeeping-related information necessary to provide services
-
Any other information you voluntarily provide
-
Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type
-
Device information
-
Pages visited
-
Date and time of visits
-
Referring website
This information helps us improve our website and services.
Cookies and Tracking Technologies
We may use cookies or similar technologies to:
-
Improve website functionality
-
Analyze website usage
-
Remember user preferences
You may disable cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for purposes including:
-
Providing bookkeeping and financial services
-
Communicating with you about inquiries or services
-
Managing client relationships
-
Processing invoices and payments
-
Improving our website and services
-
Complying with legal and regulatory obligations
-
Protecting against fraud or unauthorized activity
3. Legal Bases for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process personal data based on:
-
Your consent
-
Performance of a contract
-
Compliance with legal obligations
-
Legitimate business interests, such as improving services and maintaining security
4. How We Share Information
We do not sell your personal information. We may share information in the following situations:
Service Providers
We may share information with trusted third-party providers who help us operate our
business, such as:
-
Accounting software providers
-
Payment processors
-
Cloud storage services
-
Website hosting providers
These providers are required to maintain the confidentiality and security of your
information.
Legal Requirements
We may disclose information if required by law or if we believe disclosure is necessary to:
-
Comply with legal obligations
-
Respond to lawful requests from authorities
-
Protect our rights, clients, or business
5. Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to:
-
Provide services
-
Meet legal, tax, or regulatory requirements
-
Resolve disputes
-
Enforce agreements
When information is no longer needed, we securely delete or anonymize it.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information.
GDPR Rights (EEA Residents) - You may have the right to:
-
Access your personal data
-
Correct inaccurate data
-
Request deletion of your data
-
Restrict or object to processing
-
Request data portability
-
Withdraw consent at any time
To exercise these rights, contact us using the details below.
California Privacy Rights (CCPA/CPRA) - If you are a California resident, you may have the right to:
-
Know what personal information we collect
-
Request access to the information we hold about you
-
Request deletion of your personal information
-
Correct inaccurate information
-
Opt out of the sale or sharing of personal information
We do not sell personal information. To exercise your rights, contact us using the information below:
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child, we will delete it promptly.
10. International Data Transfers
If you are accessing our website from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.